Overview
Our Refund And Returns Policy Lasts 7 Days. If 7 Days Have Passed Since Your Purchase, We Can’t Offer You a Full Refund or Exchange.
To Be Eligible For A Return, Your Item Must Be Unused And In The Same Condition That You Received It. It Must Also Be In The Original Packaging.
Additional Non-Returnable Items:
- Opened or Used Products
- Software, Digital Keys, or Licenses
- Products Damaged Due to Misuse
- Power Cords
To Complete Your Return, We Require a Receipt or Proof of Purchase.
Warranty Products Will Be Claim From Warranty Center.
Refunds
Once Your Return Is Received And Inspected, We Will Send You An Email or Whatsapp To Notify You That We Have Received Your Returned Item. We Will Also Notify You of The Approval or Rejection of Your Refund.
If You Are Approved, Then Your Refund Will Be Processed, And A Credit Will Automatically Be Applied To Your Bank Account, Within A Certain Amount of Days.
Late or Missing Refunds
There Is Often Some Processing Time Before A Refund Is Posted. If You Haven’t Received A Refund Yet, First Check Your Bank Account Again.
Then Contact Your Bank, It May Take Some Time Before Your Refund Is Officially Posted.
If You’ve Done All of This And You Still Have Not Received Your Refund Yet, Please Contact Us At 0345 588 85 53.
Exchanges
We Only Replace Items If They Are Defective Or Damaged. If You Need To Exchange It For The Same Item, Contact Us At 0345 588 85 53.
Shipping returns
To Return Your Product, You Should Mail Your Product To: Al-Burooj Computers, Basement Umair Center, 6Th Road, Rawalpindi.
You Will Be Responsible For Paying For Your Own Shipping Costs For Returning Your Item. Shipping Costs Are Non-Refundable. If You Receive A Refund, The Cost of Return Shipping Will Be Deducted From Your Refund.
Depending on Where You Live, The Time It May Take For Your Exchanged Product To Reach You May Vary.
If You Are Returning More Expensive Items, You May Consider Using A Trackable Shipping Service or Purchasing Shipping Insurance. We Don’t Guarantee That We Will Receive Your Returned Item.
Need help?
Contact us at info@alburoojcomputers.com or Whatsapp at 0345 588 85 53 For Questions Related To Refunds And Returns.